Shipping & Policies

Welcome

Thank you for visiting my shop I am really glad that you are here and I hope that you have found something that you like.

Do you have any question? Don't hesitate and contact me! I'll be happy to help you.
just convo me

Payments

I receive payments using Direct Check Out, Credit Cards, Debit Cards, Etsy Gift Cards and Paypal

- It is not necessary to have a Paypal account to make the purchase, you can simply buy using your credit card or debit card and your personal information (through PayPal's Guest Checkout feature).

For more info check: www.etsy.com/help/article/361

If payment is not received within seven days, your order may be cancelled. Please contact me if you have any concerns.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

Items will be shipped within 1-4 business days after receipt of payment.

*Standard Shipping doesn't include tracking number.*
I Use CORREOS-ESPAÑA (USPS in United States)

>> ESTIMATES DELIVERY TIMES: Standard Shipping
- SPAIN : 1 week
- EUROPE : 1 to 2 weeks
- USA, CANADA: 2 to 4 weeks (usually takes 3 weeks)
- Rest of the world: 2 to 5 weeks

If you haven't received your parcel in 50 days, (25 days for Europe) please convo me!

I'm not responsible for errors on the part of the buyer after the items has been shipped. ( wrong items purchased, wrong shipping address provided )
I'm not responsible for delays due to customs.

Thanks for reading!
Have a lovely day!
Maca

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

Orders cannot be cancelled once items have shipped.

Goods damaged during delivery will be replaced without charge.

If for any reason you are unhappy with your order, please contact us within 10 days after receiving your parcel. We will do our best to solve any setback Once we have received it, we will give you a refund of the purchase.

Additional

I'm not responsible for errors on the part of the buyer after the items has been shipped. ( wrong items purchased, wrong shipping address provided )

I'm not responsible for delays due to customs.

You will receive your prints packaged in an acid-free waterproof sleeve inside a sturdy cardboard mailer, this way we assure you will get them in perfect conditions.

Thanks for stopping by!

:)

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